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                                            Privacy Policy

At Rushme (referred to as “we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information of our customers, suppliers, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Services Covered Under This Policy

This Privacy Policy applies to all services offered by East West, including:

  • Import and export services
  • Trading and distribution services
  • Product inquiries and quotations
  • Business consultation and support services
  • Online communication and customer support

2. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Company name
  • Billing and shipping address

b) Business Information

  • Inquiry details
  • Product or service requirements
  • Transaction and communication records

c) Technical Information

  • IP address
  • Browser type and device information
  • Website usage data (pages visited, time spent, interactions)

3. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and provide quotations
  • Process business transactions and service requests
  • Provide customer support
  • Improve our website and services
  • Send important updates or communication related to our services
  • Maintain records for legal and accounting purposes

We do not sell, rent, or trade your personal information to third parties.

4. Data Sharing & Third Parties

We may share limited information with trusted third parties only when necessary, including:

  • Logistics and delivery partners
  • Payment processing providers
  • IT and website service providers
  • Government or legal authorities if required by law

All third parties are expected to maintain appropriate confidentiality and data protection standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Data loss or misuse
  • Unauthorized disclosure

However, no online platform or internet transmission can guarantee complete security.

6. Data Retention

We retain information only for as long as necessary to:

  • Provide our services
  • Maintain transaction and communication records
  • Comply with legal and regulatory obligations

Users may request correction or deletion of their information where applicable.

7. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

  • Improve website functionality
  • Analyze website traffic and usage
  • Enhance user experience

Users may disable cookies through browser settings if preferred.

8. User Responsibilities

By using our website, you agree that:

  • The information you provide is accurate and complete
  • You will not misuse our website or services
  • You will comply with all applicable laws and regulations

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

East West reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of our website indicates acceptance of the updated policy.